PRIVACY POLICY
At ByBrooks (“we”, “us”, or “our”), we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. Information We Collect
When you use our website or contact us via our form, we may collect the following information:
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Your name
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Your email address
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Your phone number (if provided)
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Any other information you include in your message
We do not use cookies for tracking, nor do we collect data for marketing purposes unless explicitly stated.
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2. How We Use Your Information
We use your data to:
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Respond to your enquiries or project requests
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Communicate with you regarding our services
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Maintain records for administrative and legal purposes
We will never sell or rent your personal information to third parties.
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3. Legal Basis for Processing
Under the UK GDPR, we process your data based on:
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Consent – when you voluntarily provide your information via our contact form
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Contractual necessity – to fulfil a service or respond to a request
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Legal obligation – for accounting or record-keeping purposes
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4. How We Store Your Information
We store your information securely, either:
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In encrypted email systems
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On password-protected devices
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In cloud services that are GDPR-compliant
We retain client correspondence and records for up to 6 years for tax and business purposes, unless you request deletion sooner (where legally applicable).
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5. Your Rights
Under the UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data
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Object to or restrict our use of your data
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Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise these rights, please contact us at bybrooks@email.com
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6. Third-Party Services
We may use third-party tools to host our website or store data. These services are selected for their GDPR compliance. If you want more information about our data processors, please contact us.
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7. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
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8. Contact
For questions about this Privacy Policy or to request a copy of your data, please contact Ellie brooks or Tyler Brooks
bybrooks@email.com
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Last updated: 01/06/2025